Our Payment Options
Online we currently accept payment from the methods listed above including a wide range of finance options. In store we also accept payment in the form of cash and gift vouchers.
Paying by V12 Finance
In order to get the kit you want, when you need it, without ruining the family finances we offer a highly flexible range of finance options to help you get the best products on your bike now rather than at the end of the season when you've saved up the cash to make the purchase. There are even interest free options which effectively spread the cost without costing you any extra.
How Do I Apply for Finance?
- Add products to your cart and proceed to the checkout.
- Select "V12 Finance" and choose from one of the available plans. We have several terms available over 6, 10, 12, 24, 36, or 48 months, you will only be able to select the payment terms applicable depending on the value of your order. Some product exclusions may apply.
- You can also increase your deposit if you wish to make your monthly payments lower.
- You will then be diverted to the application form for your Finance plan. Enter all of the information that is applicable to you, including your deposit payment details.
- The finance company will process your application and once accepted, we will receive notification. We will process your order once we have received notification that your application has been successful.
Finance Products Available
To apply for V12 Finance, your order must reach a minimum threshold in value and deposit. Please see the table below for more information.
| Finance Product | Loan Value | Min Deposit |
|---|---|---|
| Interest Free Finance 6 Months 0% APR Representative | Min. £300 - Max £15,000 | 10% |
| Interest Free Finance 10 Months 0% APR Representative | Min. £550 - Max £15,000 | 10% |
| Classic Credit 12 Months 9.9% APR Representative | Min. £400 - Max £15,000 | 10% |
| Classic Credit 24 Months 9.9% APR Representative | Min. £400 - Max £15,000 | 10% |
| Classic Credit 12 Months 19.9% APR Representative | Min. £400 - Max £15,000 | 10% |
| Classic Credit 24 Months 19.9% APR Representative | Min. £400 - Max £15,000 | 10% |
| Classic Credit 36 Months 19.9% APR Representative | Min. £750 - Max £15,000 | 10% |
| Classic Credit 48 Months 19.9% APR Representative | Min. £1,500 - Max £15,000 | 10% |
Representative Examples
12 months
9.9% APR Classic Credit
- Purchase Price: £2000
- Deposit: £200
- Amount of Credit: £1800
- 12 Monthly Repayments: £157.82
- Annual rate of interest (fixed) 5.21%
- Total Repayable: £2093.84 including total interest of £93.84
- 9.9% APR Representative
6 months
0% APR Interest Free
- Purchase Price: £499
- Deposit: £49.90
- Amount of Credit: £449.10
- 6 Monthly Repayments: £74.86
- Annual rate of interest (fixed) 0%
- Total Repayable: £449.1
- 0% APR Representative
D.T.(Automotives) Limited T/A Tweeks Cycles is authorised and regulated by the Financial Conduct Authority and is the broker and not the lender. Our FCA registration number is 689896. D.T.(Automotives) Limited offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance and Klarna. Credit is provided subject to affordability, age and status. Minimum spend applies. Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.
Finance FAQs
Can I have my order delivered to a different address than my application?
No, unfortunately all finance orders must be delivered to the finance application address.
Who is eligible to apply for online finance?
To apply for finance, you must be 18 or over, you or your partner need to be in permanent paid employment, self-employed, retired and receiving a pension, working student in part time work or in receipt of a disability benefit. Must have been a resident in the UK for at least 3 years (excludes residents of Guernsey/Isle of Man). You must have a debit or credit card in your name, which is registered to your address, in order to pay for the deposit and, you must have a Bank or Building Society current account for the direct debit payments.
What happens after my application is approved?
You should carefully check through the credit agreement to ensure you are happy with the terms, then follow the instructions for signature. We will be notified that the agreement is complete and process your order. Goods will not be allocated until we receive the completion notification.
Declined Applications
If your finance application is declines, please be aware that we are not able to provide any further information about the decision. If you have any questions, please contact the finance provider directly on 02920 468900.
What finance options will I get?
Once you have proceeded to the checkout and selected Pay by V12, the full list of finance products and deposits options will show in the drop-down menus.
Is a deposit required?
Yes, a minimum 10% deposit will need to be paid upon acceptance.
When will my payments start?
Typically, payments will start 30 days from the date the goods were shipped to you.
Can I change my payment date?
Yes, you can change your payment date by telephoning V12Finance's customer services team on 029 2046 8900.
Can I change my direct debit details?
Yes. Any change to bank or account details can be changed by telephoning V12 Finance's customer services team on 02920 468900.
How do I change my address and contact details?
To update your details, you need to contact V12 Finance customer service team on 02920 468900.
Can I make additional payments into my account, and will my monthly instalments decrease?
Yes, you can make additional payments by debit card or cheque. You monthly instalments to V12 will reduce however the term of you loan will remain the same. You can also pay the agreement off in full if desired by telephoning V12 Finance's customer services team on 02920 468900.
Can I pay off my loan early?
You can pay off your loan agreement at any time. Contact V12 Retail Finance on 02920 468900 and they will calculate a settlement figure. This will be calculated in line with the Consumer Credit Act.
What are my rights to cancel or return goods ordered?
Please see our Terms and conditions for your rights on cancelling and returning goods ordered.
https://www.tweekscycles.com/terms-conditions/#termsconditions-orderedCooling off period
Your 14 day cooling off period starts the day after your e-signature is completed on the finance agreement.
Complaints
If you have a complaint, please contact customer services on [email protected] for our formal complaints policy and procedure. You also have the right to refer your complaint to the Financial Ombudsman Service
Vulnerable Persons Policy
Please contact customer services on [email protected] for a copy of our Vulnerable Persons Policy