Warranty

Frames, excluding those listed below: Lifetime of the original owner.

Frames of Gravity, Freeride, Downhill, Dirt Jump and other ASTM Category Five Bicycles: Three years from original retail purchase.

Swing Arms, Chainstays, Seatstays, and Shock Links of Full Suspension Frames: Five years from original retail purchase.

Cannondale Lefty and Headshok Suspension Forks and Unbranded Forks: The fork structure is covered under the frame warranty. The internal components are covered as Cannondale Branded Components.

Paint and Decals: One year from original retail purchase.

Cannondale Branded Components: One year from original retail purchase.

Non-Cannondale Branded Components, including Non-Cannondale Branded Forks, Electronic Systems, Shocks, and Other Components, are covered by the stated warranty, if any, of their manufacturer, and are not covered under this limited warranty. Please check in your owner’s manual pack for information regarding these warranties.

The following warranty periods apply to all CUBE bikes from model year 2012 onwards:

• Aluminium frames and forks: 6 years
• Carbon frames and front forks: 3 years
• Downhill frames: 2 years
• Bosch engines and batteries: 2 years
• Other parts: 2 years

Marin Mountain Bikes, Inc. ("Marin") warrants to the original retail purchaser ("you") that the Marin product for which you received this warranty is free from defects in material and workmanship for the periods set forth on the below warranty table.

Frames Warranty Period:

(From date of purchase)

• Carbon Fiber Frames and Forks: 5 Years
• Rigid Frames and Forks: Lifetime
• Full Suspension Frames: 5 Years

Complete Bicycle

The complete bicycle is warranted for one year (from date of purchase), including all original parts on the bicycle except tires, tubes, chains and other wear & tear items. Paint and decals are covered under this warranty.

Legal Warranty

LEGAL WARRANTY is the policy which, in accordance with current law, we offer with a validity of three years or, alternatively, what the country has determined as the legal warranty period.

Coverage

• ORBEA provides a warranty on all products that it manufactures and/or distributes against any nonconformity issues for the required statutory warranty period after their purchase. This warranty is valid for the buyer of the product, who is entitled to the repair and/or replacement of the defective product completely free of charge for the affected user in the event of any nonconformity.
• This warranty also specifically covers paint, varnish and corrosion defects on all frames and rigid forks assembled on our bicycles during the period specified in the first paragraph hereof.
• This statutory warranty from ORBEA Orbea is fully compatible with the legal and sales warranties offered by the manufacturers and dealers of the individual components of other brands fitted to our bicycles, and in the event of any nonconformity in any such component the user must process the individual warranty claim for same directly with said manufacturers or dealers.

All Genesis products are protected for the original owner against failure due to a manufacturing defect by our warranty policy.

Our steel, aluminium and titanium frames as well as our steel and aluminium forks are all covered by a lifetime warranty.

Carbon fibre forks are covered for five years from the date of original purchase by the end user.

Genesis branded components are covered for two years.

In all cases, proof of purchase is required.

The Genesis warranty does not cover normal wear and tear, damage due to improper assembly or improper & infrequent follow-up maintenance. The installation of any e-bike conversion kit will immediately invalidate the warranty. The Installation of any other components, parts, or accessories not originally intended for or compatible with the bicycle as sold may also invalidate the warranty. Damage or failure due to accident, misuse, abuse, or neglect is not covered along with labour charges for part replacements or changeovers.

Any item returned and approved as a defective item will be either repaired or replaced at the discretion of Genesis.

All claims for warranty must be supported by original proof of purchase, bike serial number, proof of manufacturing fault and be communicated to the Haibike customer support team via the original retailer.

Electric Bikes are regulated in line with existing Electric Power Assisted Cycles regulations. Haibike UK does not endorse any upgrades that are added to electronic e-bikes, as this will invalidate a customer’s warranty. Excluding the customers' statutory obligations Haibike will not be held responsible for any injuries incurred following any modification to a Haibike product.

Inclusions:

• Covers the original purchaser only.
• Frame or forks cracking due to manufacturing defect.
• Replacement of original components with a manufacturing defect.
• Claims made via the original Haibike retailer, alternative Haibike retailer must be approved prior to work commencing.
• Labour charges of the original retailer to replace faulty components in the first year.

Exclusions:

• Normal wear and tear.
• Wearable parts specifically: chain, cassette, tires, spokes, hubs, mudguards, free hubs, bearings, brake pads / discs, kickstand, grips etc unless manufacturing defect has occurred and can be proven.
• Bikes that have been modified from the original spec and have not been approved by Haibike.
• Ebikes that have the motor adjusted in any way.
• Accidental damage or misuse.
• Improper maintenance or zero maintenance.
• Neglect such as corrosion due to storage outdoors or damp conditions.
• Damage caused by racing in competition
• Stunt riding e.g. wheelies.
• Commercial use e.g. Hiring of bikes.
• Decals on wheels / other components.
• Soiled or ex-demo bikes will carry no warranty from Haibike, the retailer conditions will apply.
• Claims made by a non-Haibike retailer.
• Labour charges of the retailer after year 1.

We want you to keep on enjoying your Raleigh bike for years to come. That’s why your new bike is under warranty from the moment you buy it.

Your warranty includes:

• 5-year cover on the bike frame against cracking due to a manufacturing defect
• 2-year cover on electrics, such as motors and batteries
• 12 months cover on non-wearable parts, such as the handlebar, saddle or stem

What your warranty doesn’t cover:

All bikes experience wear and tear, and there are some situations which are not covered by your warranty. These include but are not limited to:

• Damage or failure due to accident, misuse, lack of servicing or neglect
• Normal wear and tear
• Improper assembly or maintenance
• Modifications, alterations or installation of parts not originally on the bike as sold

All DMR frames are guaranteed against manufacturing defects for one year from date of purchase, except aluminium frames which are guaranteed for three years. Paint and decals defects are guaranteed for one year from date of purchase. For parts and accessories such as pedals, grips, bars and stems the warranty is one year.

These limited warranties do not apply to normal wear and tear, claimed defects, malfunctions or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash or misuse. Installation of components, parts, or accessories not originally intended for use with or compatible with DMR frames and components will void any warranty offered by DMR Bikes. DMR warranty applies to the original purchaser only, and applies to DMR frames or products purchased from an authorised dealer only. DMR warranty applies to the original date of purchase of the product, and does not restart/extend if a replacement product is provided during the guarantee period.

Frog Bikes' offers a standard warranty which is for 2 years on all frames, forks, parts & paintwork. (This excludes tyres & inner tubes). Suspension forks come with a standard warranty of 2 years and are not included in the Warranty Plus offer. Note: Please refer to our standard terms and conditions for further detail.

• Frame & Fork: 5 years
• Parts & Components: 12 Months
• 3rd Party Brands: In the event of a warranty claim on third party products (e.g. Magura Disc Brake), the terms of those brands come into effect. Claims need to be taken up at the original point of purchase. If you purchased your product in a retail store, they can co-ordinate this return on your behalf.

All Ridgeback products are protected for the original owner against failure due to a manufacturing defect by our warranty policy.

Steel and aluminium frames and forks are all covered by a lifetime warranty. Carbon fibre forks are covered for five years from the date of original purchase by the end user. Ridgeback branded components are covered for two years.

In all cases, proof of purchase is required.

The Ridgeback warranty does not cover normal wear and tear, damage due to improper assembly or improper & infrequent follow-up maintenance. The installation of any e-bike conversion kit will immediately invalidate the warranty. The Installation of any other components, parts, or accessories not originally intended for or compatible with the bicycle as sold may also invalidate the warranty. Damage or failure due to accident, misuse, abuse, or neglect is not covered along with labour charges for part replacements or changeovers.